Outstanding
customer service — in our guests’ own words.

 
 
 
 
  EXCELLENT  
  
 Based on 35 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Andrew Matisoff 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Beautiful condo in the best location. Amazing service by Nelson and the team. Miss it already.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kelley Keehn 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I love this spot and the staff at Toronto Flats.  I've stayed at 140 Simcoe several times and the location is absolutely fantastic!  The suites are lovely and super clean. The staff go above and beyond to ensure that your stay is exceptional.  Highly recommend them and already planning my next trip back!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jane Dimitriou-Currie 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We would highly recommend this place! The location is phenomenal! Right in the heart of Toronto with access to everything. We had a great sense of safety and the place was quiet and SPOTLESS! We would definitely use their services again and would highly recommend Urban Flats Toronto for anyone needing facilities in Toronto!!! Thank you!!!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ali Salameh 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
140 Simcoe Street with Urban Flats, amazing units with turnkey solutions to settle in right away. Great location in the heart of downtown Toronto, Union Station is a 10 minute walk, 24 hour grocery store right under the building. Don’t have enough good things to say about this place, the hosts are fantastic as well and offer exceptional service.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Arti Sood 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a fantastic stay at Urban Flats accommodation in Downtown Toronto. The place has been very thoughtfully furnished for anyone coming new to the country! I couldn’t think of a single small/big thing that I needed but couldn’t find at the apartment. The checkin was super easy and the overall guest service was also friendly! Highly recommended for personal and official stays.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kanushree Jain 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Absolutely the BEST furnished rental company in Toronto!!! It’s truly HOME AWAY FROM HOME. From the communication to cleanliness, they give a first-class experience in their thoughtfully designed suites. Each one of their suites feels like a home rather than a hotel. The interior decor is truly artistic with all the home goods in place that you could possibly need. I moved during the pandemic and they were so accommodating to let me see the suites before booking. I stayed in Sapphire and it truly felt like home from Day 1. I am so thankful to the entire team for making my stay as wonderful as possible.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Martha Bridges 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
My husband and I checked into our Urban Flats suite in Nov 2020, thinking we would be there for 3 months. Eight months later (thanks, COVID), we finally checked out. Our extended stay was very pleasant. The Urban Flats staff are helpful, professional and accommodating. The building is clean and quiet. The suite is well appointed - tasteful furnishings, comfortable bed and quality household goods (all kitchen items, bedding, towels, etc are provided). When we return to Toronto, we would happily stay with Urban Suites.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 D M 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I stayed at 140 Simcoe St and would highly recommend this residence to anyone looking for a place that feels safe and secure, and not like the boxy hotel room, you definitely feel more like you are at home. Lee-Anne and her team were very welcoming and truly professional in accommodating myself and my little doggie (Misty). The check-in is incredibly easy, the neighborhood is very safe, and walking distance to groceries, restaurants, coffee shops, parks and Queen St, the subway is a 5 min walk. The apartments are very quiet inside, and have everything that you need for your stay, we thoroughly enjoyed our stay. I would definitely stay here again! Thank -you again!! D & Misty
  
 
  
 
 
 
   
 
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